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150 Ways to Automate Service Management Throughout Your Organization
IT is leading the charge in services and to employees, it’s often the place they go to make requests and generally get things done. But, what many don’t realize is that IT is just a single piece of an overall service request.
Identifying Database Performance Problems in Multi-Database Environments
Slow applications frustrate users and impose real costs. Most applications rely on databases, and this makes database performance analysis an increasingly important topic of exploration. This Whitepaper gives insights into database performance analysis software and why it’s important to your business.
5 Benefits IT Service Management Offers Your Organization
Today's organization is incredibly reliant on technology, which is great, as long as there's a way to manage it. An effective IT service management (ITSM) solution should provide a user-friendly experience to deliver every employee's technology needs. It integrates with the tools they use everyday, and it leverages smart technology to provide a seamless experience.
Application Monitoring for On-premises, Hybrid, and Multi-cloud Environments
By downloading this whitepaper, you’ll learn how to successfully monitor applications across a range of cloud and on-premise platforms and locations.
Clearing the Confusion: Access Management vs. Access Rights Management
Maintaining a secure IT environment requires constant attention to the evolving environment within an organization and cyberattack trends.
The Complete Guide to Keeping IT Simple
IT organizations face the challenge of adapting to rapidly evolving technology trends such as the Internet of Things (IoT), artificial intelligence (AI), IT service management (ITSM), and cybersecurity.
Digital Transformation And Your Path to Greater Efficiency
Whether your organization is a federal agency, a state-and-local government, an educational organization, or a company serving these entities, your IT team is probably thinking about—or already implementing—a digital transformation strategy.
6 Service Desk Problems That AI Can Solve
Artificial intelligence is improving the user experience everywhere you look. It learns from your online shopping habits, your streaming tastes, and your commuting schedule to help lead you in the right direction.
Budget Priorities for Evolving ITSM Technology
Creating an IT service management (ITSM) budget is one of the most challenging efforts inside any IT organization. With all of your traditional fixed costs, plus the constantly changing capital costs for technology, it’s no wonder many IT departments simply focus on the network, firewalls, wireless, hardware, and business applications.
Compliance Guide for Federal Security and IT Pros
The cybersecurity landscape is undoubtedly changing. This coupled with limited budgets, resources, and a shrinking IT talent pool is creating a climate where security incidents involving highly sensitive data are occurring with greater frequency and magnitude.
150 Ways to Automate Service Management Throughout Your Organization
IT is leading the charge in services and to employees, it’s often the place they go to make requests and generally get things done. But, what many don’t realize is that IT is just a single piece of an overall service request.
The Complete Guide to Keeping IT Simple
IT organizations face the challenge of adapting to rapidly evolving technology trends such as the Internet of Things (IoT), artificial intelligence (AI), IT service management (ITSM), and cybersecurity.
Identifying Database Performance Problems in Multi-Database Environments
Slow applications frustrate users and impose real costs. Most applications rely on databases, and this makes database performance analysis an increasingly important topic of exploration. This Whitepaper gives insights into database performance analysis software and why it’s important to your business.
Digital Transformation And Your Path to Greater Efficiency
Whether your organization is a federal agency, a state-and-local government, an educational organization, or a company serving these entities, your IT team is probably thinking about—or already implementing—a digital transformation strategy.
5 Benefits IT Service Management Offers Your Organization
Today's organization is incredibly reliant on technology, which is great, as long as there's a way to manage it. An effective IT service management (ITSM) solution should provide a user-friendly experience to deliver every employee's technology needs. It integrates with the tools they use everyday, and it leverages smart technology to provide a seamless experience.
6 Service Desk Problems That AI Can Solve
Artificial intelligence is improving the user experience everywhere you look. It learns from your online shopping habits, your streaming tastes, and your commuting schedule to help lead you in the right direction.
Application Monitoring for On-premises, Hybrid, and Multi-cloud Environments
By downloading this whitepaper, you’ll learn how to successfully monitor applications across a range of cloud and on-premise platforms and locations.
Budget Priorities for Evolving ITSM Technology
Creating an IT service management (ITSM) budget is one of the most challenging efforts inside any IT organization. With all of your traditional fixed costs, plus the constantly changing capital costs for technology, it’s no wonder many IT departments simply focus on the network, firewalls, wireless, hardware, and business applications.
Clearing the Confusion: Access Management vs. Access Rights Management
Maintaining a secure IT environment requires constant attention to the evolving environment within an organization and cyberattack trends.
Compliance Guide for Federal Security and IT Pros
The cybersecurity landscape is undoubtedly changing. This coupled with limited budgets, resources, and a shrinking IT talent pool is creating a climate where security incidents involving highly sensitive data are occurring with greater frequency and magnitude.